You can easily place an order following a few steps:

1. Search, choose and add to the Shopping Cart your favourite VANS product
2. Select your shipping and payment method to complete your order
3. You will receive a confirmation e-mail

Of course, you can! To place an order, you can check out as a guest if you don’t want to create an account.

To see the status of your order, track a shipment or create a return just click here and put in your order number and email address.

You can also download your invoice here too if you need to.

After you have confirmed your order, you will receive an automatic generated e-mail confirmation from our VANS Online Store.

Your articles are going to be shipped by our warehouse team. Once shipped, you will receive an e-mail with a tracking number. In case of cancellation, you will be notified via e-mail and refunded for the due amount.

First check your spam filter. If you still have not received your confirmation e-mail, please contact our Customer Care.

Once your order has been placed, it can be cancelled within 30 minutes using the 'Cancel Order' button on either the 'track my order' or account page. After 30 minutes you can no longer cancel your order, but if once delivered you wish to send an item back to us, you can do so free of charge. Please click here to see our returns policy and instructions. NOTE: If you purchased an order containing only customized items, you can cancel it up to 36 hours after order placement.