Promoter

VF Northern Europe Services Ltd, Vans® division (hereinafter "Vans"), registered in Scotland under company number SC081872, VAT number GB 943074330, registered office C/O Brodies LLP, Capital Square, 58 Morrison Street, Edinburgh, Scotland.

Programme Description

Points collection through the Vans® Family loyalty programme ("Vans Family" or the "Programme").

Territorial Scope

United Kingdom.

Eligible Participants

This initiative is open to natural persons, aged 18 or over, who are residents of or domiciled in the United Kingdom and who are registered members of the Vans® Family loyalty programme (hereinafter "User(s)").

How the Programme Works

By registering for the Vans Family loyalty programme, Users will be able to earn points on purchases made at participating Vans retail and outlet stores ("Vans Stores") available at https://www.vans.com/en-gb/, at participating official Vans temporary stores during Vans events, and online at the Vans website at https://www.vans.com/en-gb/. The Programme offers Users access to various benefits.

Communication of the Programme

This initiative will be advertised through online communications, in-store and on social networks. The Promoter reserves the right to advertise the Programme through the most appropriate channels. In any case, the Programme will be advertised in accordance with these Terms and Conditions.

Registration

The Programme is open to natural persons aged 18 or over who are resident in or domiciled in the United Kingdom.

Each User may only register with one account.

If these requirements are not met, it will not be possible to access, use or register for the Programme.

Vans may refuse to offer, or to continue to offer, access to the Programme or its services to any person or entity, for example in cases of suspected fraudulent use of the Programme, inactivity, and may amend its eligibility criteria from time to time.

Vans may refuse to accept any registration request from a User in cases of suspected fraudulent use of the Programme.

All those who meet the requirements may register to become a Vans Family User by completing the registration process and providing Vans with up-to-date, complete and accurate information, as specifically required by the registration procedures described below.

Employees of Vans, the VF Corporation group and its brands are excluded from this initiative.

Registration is possible in the following ways:

Online at https://www.vans.com/en-gb/ by creating an account and entering the required details, including first and last name, email address, telephone number (mobile or landline), postcode, date of birth and password. If the User already has an account on https://www.vans.com/en-gb/, they must log in using their credentials and authorise their participation as a Vans Family User by clicking the relevant button and providing any missing information.

At participating Vans Stores by providing their first name, last name and email address to store staff. After submitting the request, prospective new Users will receive an email with instructions on how to complete their Vans Family registration online. The User must create an online account at https://www.vans.com/en-gb/ or, if they already have an account, log in with their credentials and authorise their participation, following the instructions set out in the previous point.

A condition of participation is that the User has read the privacy notice and accepted these Terms and Conditions in full; once completed, the new member will become a full Vans Family User.

All Users are responsible for maintaining the confidentiality of their login credentials and other account information.

Users are fully responsible for all activities that take place within their account.

Updating Personal Information

When registering, Users must provide a correct email address in order to receive benefits and to ensure that Points are correctly credited. Each User is therefore responsible for keeping their personal information, including their email address, accurate and up to date. Users may update their information via their Vans online account at https://www.vans.com/en-gb/. Vans may require Users to fulfil certain identity verification requirements in order to update their information.

Points and Programme Benefits

The Programme enables Users to accumulate and redeem points (hereinafter "Point(s)") on an individual basis and exclusively on their own account. The Programme is structured to offer certain benefits which Users may choose to accept or not.

Upon creating an account, as described under "Registration", Users are responsible for selecting a strong password to protect their account and for ensuring they do not share it with others.

How to Earn Points

For every purchase made in the United Kingdom during the promotional period at participating Vans Stores, at participating official Vans temporary stores at Vans events, or at the Vans website at https://www.vans.com/en-gb/, Users will automatically receive 10 Points for every pound sterling (£1) spent on any eligible product (a "Purchase", as described below).

Vans reserves the right to organise additional promotional activities during the Programme in order to benefit Users. In particular, extensions of the Programme or more favourable conditions for Users may be introduced. Such conditions will be communicated to Users via advertising materials made available by Vans in participating Vans Stores or on the Vans website at https://www.vans.com/en-gb/.

For Purchases at participating Vans Stores or at participating official Vans temporary stores at Vans events, Points will be credited to the User's Vans Family account after providing, at the time of the in-store purchase, the name or email address associated with their Vans Family account. Points will be credited to the User's account within 72 hours of the Purchase. If the User did not provide their email address or phone number associated with their account at the time of purchase, they may, within thirty (30) days, contact Customer Services at https://www.vans.com/en-gb/help/contact-us and, upon verification of the Purchase, the Points will be credited to their account. Users are reminded to keep proof of Purchase until the related Points have been added to their Programme account.

For purchases on the Vans website at https://www.vans.com/en-gb/, Users must be logged into their Programme account and complete the purchase; only in this way will they be able to accumulate Points.

Points will be credited to the User's personal account within 24 hours of the Purchase.

If Users join Vans Family after making a Purchase, they will have thirty (30) days from the date of that Purchase to have the Points for that purchase credited. Users are reminded to keep proof of the online Purchase until the related Points have been added to their Programme account.

For any issue regarding the failure to credit Points to their account, Users may contact Customer Services at https://www.vans.com/en-gb/help/contact-us.

There is no limit to the number of Points a User can earn through Purchases.

Please note that purchases of customised ("Custom") products do not entitle the User to accumulate Points. If an order contains both customised ("Custom") products and standard products, Points will be awarded solely for the standard products included in the order. Furthermore, if an order contains customised ("Custom") products, it will not be possible to use Points or Vans Family Rewards within that same order. If an order consists exclusively of customised ("Custom") products, it will not be possible either to accumulate Points or to use previously earned Points to obtain Vans Family Rewards.

Users may purchase items at regular or discounted prices at participating Vans Stores, at participating official Vans temporary stores at Vans events, or on the Vans website.

Vans Family Rewards may be used in combination with other discounts, promotions or promotional codes validly applicable to the Purchase, including any promotional codes associated with the loyalty Programme, unless otherwise specified by Vans for specific initiatives.

Members may use Points to purchase Gift Cards or eGift Cards at Vans Stores or online at https://www.vans.com/en-gb/. However, the purchase of Gift Cards or eGift Cards will not entitle the User to accumulate Points.

Points cannot be accumulated for purchases of Vans-branded items from wholesale retailers or stores not owned by Vans. Users may ask a store assistant to indicate which Vans stores are owned by Vans and not by third parties. The Programme is intended for end consumers only; resellers/distributors may not register for the Programme, even on behalf of their customers. Vans reserves the right to carry out appropriate checks on a User's participation in the Programme, including by revoking Points credited for Purchases that do not fall within the intended use of the Programme; in any suspected case, the account may be suspended or closed at Vans's sole discretion. In the event of a total or partial return, Vans also reserves the right not to award or to revoke Points earned in relation to the returned products. If a Purchase was made using previously redeemed Points and the return covers the entire order, the Points used for that Purchase will be re-credited to the User's account.

If an item is returned, Points earned by the User for that item will be deducted from the total accumulated Points. Each User must notify Vans of their participation in the Programme when returning a Purchase.

Points have no monetary value and cannot be transferred or assigned to third parties.

All issued Points will expire after 12 months from the earning date. Vans reserves the right, at its sole discretion, to extend the expiry of Points. In this case, notice will be given at participating Vans Stores and/or on the Vans website at https://www.vans.com/en-gb/.

Vans is committed to implementing measures to monitor and continue the Programme in accordance with Users' proper participation and in good faith.

Programme Benefits

Users will be offered certain benefits which they may choose to use or not, with an indication of whether Points are required. For example: welcome gift upon joining the Programme, birthday gifts, participation in exclusive competitions, etc. (collectively, "Benefits").

Available Benefits will be visible in the User's Vans Family account, accessible online at https://www.vans.com/en-gb/.

Vans reserves the right to activate, during the Programme, additional Benefits in order to benefit Users. In particular, extensions or more favourable conditions may be introduced. Such conditions will be communicated to Users through advertising materials made available by Vans.

Benefits have no monetary value and are not reimbursable in cash, and no change or currency will be given for a Benefit. Benefits may be used by Users as a full or partial payment method for purchases made at participating Vans Stores and on the Vans website.

Benefits may be redeemed exclusively upon reaching the Points thresholds set by the Programme and subject to the applicable minimum spend, as set out in the following table:

Benefits will be integrated into the checkout process on the e-commerce site and in participating stores, and Users may select them as a payment method at the time of purchase.

Users may also use their Benefits to purchase Vans Gift Cards or eGift Cards. However, the purchase of Gift Cards or eGift Cards will not entitle the User to accumulate additional Points.

In the event of a full return of an order for which one or more Benefits were used, the redeemed Points will be re-credited to the User's account. In the event of a partial return, any re-crediting of Points will be carried out in accordance with the operational rules applied by Vans at the time of handling the return.

The Promoter reserves the right to introduce additional Benefits and Points redemption methods, duly communicated to Users through official Programme channels.

Users are solely responsible for safeguarding their Benefits and protecting them from theft and unauthorised use. Vans will not replace lost or stolen Benefits.

Privacy Notice

By participating in the Programme, Users acknowledge that:

a) the processing of their personal data, necessary to enable their participation in the Programme and for the management thereof, will be carried out by the Promoter as data controller.

b) In addition, subject to the User's consent, personal data will be processed for marketing and profiling purposes by the Promoter as data controller.

Consent to the processing of data for the purposes referred to in paragraph b) is optional and does not affect participation in the Programme.

Personal data will be processed by the Promoter in accordance with applicable data protection laws and regulations, including the UK GDPR and the Data Protection Act 2018, and will be retained for the time necessary to pursue the specific processing purposes described in this document, unless shorter or longer retention periods apply under applicable laws.

For further information, please consult the full privacy policy at https://www.vans.com/en-gb/help/privacy-policy and/or contact the Promoter's Privacy Office at privacy_europe@vfc.com.

By registering for the Programme, Users will receive service emails which may include information about the Programme, Points, Benefits, updates and other related material. Users may choose the types of service emails they receive regarding the Programme in their account. If Users wish to ensure they do not receive any service emails about the Programme, they may cancel their Programme membership as described in section "Miscellaneous", item E below. Conversely, Users may unsubscribe from Vans promotional emails at any time via the unsubscribe link contained in such emails. Promotional emails relating to Vans products and services will be sent only if the User has given optional consent to receive them.

By registering for the Programme, the User declares that they have read and understood the Vans privacy policy with regard to the collection, use and disclosure of their personal data.

Miscellaneous

A. Vans reserves the right to amend, even partially and at any time, the terms of participation in this initiative, giving adequate notice, without introducing unfavourable changes and safeguarding rights already acquired by Users.

B. The decision to remain a User following an amendment to the Terms and Conditions constitutes full acceptance of the revised terms.

C. The terms and conditions included in these Terms and Conditions are void where prohibited by law. Registration is limited to one registration per person and per email address. In the event of a dispute regarding the ownership of a User account, the registration shall be deemed to have been made by the authorised account holder of the email address provided at the time of registration as determined by Vans. For the purposes of these Terms and Conditions, the "authorised account holder" is the natural person assigned the email address provided by an internet service provider, online service provider or other organisation (e.g., a business, educational institution, etc.) responsible for assigning email addresses for the domain associated with the email address provided.

D. Misuse of the Programme, including failure to comply with these Terms and Conditions and the Vans website terms of use, the sale or exchange (or attempted sale or exchange) of Benefits, Points or promotional offers, excessive returns of Purchases, fraud or tampering with any Benefit, including any survey or participation in prize draws, and any misrepresentation of fact relating to the foregoing or other improper conduct, as determined by Vans in its sole discretion, may result in the cancellation of a User's membership and future exclusion from participation in the Programme, the forfeiture of all accumulated Points and the cancellation of Benefits previously granted but not used. At its discretion, Vans also reserves the right to pursue misuse of the Programme to the fullest extent permitted by law.

E. Users may cancel their Vans Family membership at any time by contacting Customer Services at https://www.vans.com/en-gb/help/contact-us. Upon cancellation, accumulated Points will be forfeited. Cancellation of Vans Family membership does not result in deletion of the account at https://www.vans.com/en-gb/. For any further information, please contact Customer Services at https://www.vans.com/en-gb/help/contact-us. Please note that Vans store staff are not authorised and/or able to resolve issues relating to Programme membership.

F. Points are not transferable to third parties and cannot be combined between Users or assigned by any means to any person, including through a User's estate, and cannot be transferred to a User's successors and assigns. Accumulated Points are not transferable by the User upon death, within family relationships or otherwise.

G. Users agree that participation in and membership of the Programme, and the use of any products or services related thereto, including all Benefits, are entirely at their own risk. Vans accepts no liability for system errors, viruses or malfunctions of the Vans Family loyalty Programme or any consequences arising therefrom. Vans accepts no liability for loss or damage arising from the suspension, variation, deletion or any other modification of the Vans Family loyalty Programme, except for liabilities that cannot be excluded by law.

H. To the fullest extent permitted by law, the Programme and these Terms and Conditions, and any claim or dispute arising from or relating to them, or to your use of Vans Websites, shall be governed by and construed in accordance with the laws of England and Wales.

If any provision of these Terms and Conditions is found, for any reason, to be unenforceable, that provision will be severed and will not affect the validity and enforceability of the remaining provisions.

In the event of a dispute, Users are encouraged to contact Vans Customer Services before initiating legal proceedings. Vans attaches great importance to its relationship with customers and will endeavour to resolve complaints informally and promptly.

Contact

For any questions regarding these Terms and Conditions, please contact Customer Services at https://www.vans.com/en-gb/help/contact-us.