Retail Operations is where the full depth and breadth of the brand meets the customer. Our primary objective is to create a great Van Doren customer experience and to inspire our customers to "Tell a Friend about Vans".

We are accepting applications for the following positions for our upcoming store openings throughout Canada.

Click on the below position you wish to apply to:

• Sales Associate

  Apply to canadasales@vans.com

  Provides exceptional customer service and actively sells to the customer while following through on store operational tasks. Maintains good visual displays and a neat, clean, and well presented store. Represents the Vans brand in a positive way for all Vans customers.

  Key Responsibilities:

  1. Provides excellent customer service as outlined in the Vans SKATE training program which includes, but not limited to greeting, fitting/measuring, and assisting with meeting the customers needs and ensuring they experience the full breadth of our product lines.
  
  2. Replenishes stock levels on the sales floor as needed; organizes and maintains organization of store stockroom.
  
  3. Assists with ensuring proper sales promotional setup of store and maintenance of sales floor and stockroom to create a neat, clean and well presented store.
  
  4. Adheres to company policies and procedures, standards and practices, regulatory compliance, and company directives are being followed.
  
  

  Education/Experience:

  - Years of Related Professional Experience: 0-12 months.
  - Previous retail or service-oriented experience preferred but not required.

  Skills:

  - Ability to accurately and efficiently operate cash register while following cash handling procedures. 
  - See Core Competencies.

  Special Requirements:

  - Repetitive hand motion while operating cash register or computer 
  - Regularly interacts with the public in an often crowded and noisy interactive store environment
  - Standing required for entire work shift
  - Operate office equipment (i.e., computers, phone, fax and copier)
  - Must work weekend and night shifts
  - Climb ladders as needed 
  - Bend, lift, open, and move product up to 50 pounds as needed

• Floor Supervisor

  Apply to canadafloor@vans.com

  In the absence of the Store Manager or Assistant Store Manager, manages the day-to-day operations of the store, including sales, customer service and maintaining store standards. Supervises all part time store personnel and ensuring that all company policies, procedures and directives are being followed. Establish control-related standards and procedures.

  Key Responsibilities:

  1. Provides excellent customer service as outlined in the Vans SKATE training program which includes, but not limited to greeting, fitting/measuring, and assisting with meeting the customers needs and ensuring they experience the full breadth of our product lines
  
  2. Adheres to company policies and procedures, standards and practices, regulatory compliance, and company directives are being followed
  
  3. Assists with maintaining payroll within established guidelines as outlined by their store manager
  
  4. Assists with ensuring proper sales promotional setup of store and maintenance of sales floor and stockroom to create a neat, clean and well presented store
  
  5. Assists with motivating associates to achieve maximum sales productivity and ensures that sales plans are achieved

  Education/Experience:

  - Years of Related Professional Experience: 1+. 
  - High school diploma or equivalent; or 1+ years related experience and/or training; or equivalent combination of education and experience
  - Previous retail or service-oriented experience preferred.

  Special Requirements:

  - Repetitive hand motion while operating cash register or computer
  - Regularly interacts with the public in an often crowded and noisy interactive
  store environment
  - Standing required for entire work shift
  - Operate office equipment (i.e., computers, phone, fax and copier)
  - Must work weekend and night shifts
  - Climb ladders as needed
  - Bend, lift, open, and move product up to 50 pounds as needed
  - Occasional travel possibly with minimal notice (less than 10%)

• Stockroom Supervisor

  Apply to canadastock@vans.com

  Works closely with the store manager and all members of the management team to ensure day- to -day operations of the stockroom, including the process of shipment within 24 hours, maintaining an organized stockroom, the flow of merchandise to the floor, and the enforcement of company policies and corporate directives. Establish control-related standards and procedures.

  Key Responsibilities:

  1. Ensures proper stockroom setup and maintenance and stockroom is neat, clean and organized
  
  2. Ensures proper shipping and receiving procedures are utilized
  
  3. Adheres to company policies and procedures, standards and practices, regulatory compliance, and company directives are being followed
  
  4. Ensures that all merchandise is represented on the sales floor and stocked to capacity and within visual standards
  
  5. Assists with training of store personnel on stockroom standards and maintenance
  
  6. Assists with the organization and execution of the sign kit including banners, window displays, and POP materials
  
  

  Education/Experience:

  - Years of Related Professional Experience: 6 months +.
  - High school diploma or equivalent; or 6 months + years related experience and/or training; or equivalent combination of education and experience
  - Previous retail or service-oriented experience preferred.

  Special Requirements:

  - Repetitive hand motion while processing shipment
  - Regularly interacts with the public in an often crowded and noisy interactive store environment
  - Standing required for entire work shift
  - Operate office equipment (i.e., computers, phone, fax and copier)
  - Must work weekend and night shifts
  - Climb ladders as needed
  - Bend, lift, open, and move product up to 50 pounds as needed
  - Occasional travel possibly with minimal notice (less than 10%)

• Assistant Store Manager

  Apply to canadaassistant@vans.com

  In the absence of the Store Manager, manages all aspects of the day-to-day operations of the store, including sales, customer service, recruiting, training, profits, and maintaining store standards. Supervises and manages all store personnel, including implementing and enforcing all company policies, procedures and directives are being followed. Establish control-related standards and procedures.

  Key Responsibilities:

  1. Provides and ensures excellent customer service as outlined in the Vans SKATE training program which includes, but not limited to greeting, fitting/measuring, and assisting with meeting the customers needs and ensuring they experience the full breadth of our product lines
  
  2. Assists with training and motivating associates to achieve maximum sales productivity and ensures that sales plans are achieved
  
  3. Assists with maintaining payroll and store scheduling within established guidelines to ensure proper coverage based on business needs
  
  4. Assists with ensuring proper sales promotional setup of store and maintenance of sales floor and stock room to create a neat, clean and well presented store
  
  5. Assists with communications to Store Manager regarding all employee relations, day to day operations and any compliance related matters
  
  6. Adheres to and ensures compliance with all company policies and procedures, standards and practices, regulatory compliance, and company directives are being followed.
  
  7. Assists with recruiting, hiring, developing and retaining store personnel
  
  8. Assists with ensuring compliance with all HR/Payroll requirements according to established standards and practices including new hires, rehires, position changes, suspensions, and terminations
  
  

  Education/Experience:

  - Years of Related Professional Experience: 2.
  - High school diploma or equivalent; or 2 years related experience and/or training; or equivalent combination of education and experience
  - Previous retail or service-oriented experience preferred.

  Skills:

  - Ability to accurately and efficiently operate cash register while following cash handling procedures 
  - See Core Competencies

  Special Requirements:

  - Regularly interacts with the public in an often crowded and noisy interactive store environment
  - Standing required for entire work shift
  - Operate office equipment (i.e., computers, phone, fax and copier)
  - Repetitive hand motion while operating cash register or computer 
  - Must work weekend and night shifts
  - Climb ladders as needed 
  - Bend, lift, open, and move product up to 50 pounds as needed
  - Occasional travel possibly with minimal notice (less than 10%)

• Store Manager

  Apply to canadamanager@vans.com

  Manages all aspects of the day-to-day operations of the store, including sales, customer service, recruiting, training, profits, and maintaining store standards. Supervises and manages all store personnel, including implementing and enforcing company policies and procedures and corporate directives. Maintains effective corporate office business partner relationships. Establish control-related standards and procedures. 

  Key Responsibilities:

  1. Provides and ensures excellent customer service as outlined in the Vans SKATE training program which includes, but not limited to greeting, fitting/measuring, and assisting with meeting the customers needs and ensuring they experience the full breadth of our product lines
  2. Manages payroll and store scheduling within established guidelines to ensure proper coverage based on business needs
  3. Trains and motivates associates to achieve maximum sales productivity and ensures that sales plans are achieved
  4. Ensures proper sales promotional set-up of store and maintenance of sales floor and stock room to create a neat, clean and well presented store
  5. Communicates with Area Manager or District Manager regarding all employee relations, day to day operations and any compliance related matters
  6. Adheres to and ensures compliance with all company policies and procedures, standards and practices, regulatory compliance, and company directives are being followed
  7. Ensures compliance with all HR/Payroll requirements according to established standards and practices including new hires, rehires, position changes, suspensions, and terminations
  8. Recruits, hires, develops and retains store personnel

  Education/Experience:

  - Years of Related Professional Experience: 2+.
  - Associates Degree (AA) or equivalent from two-year college or technical school; or two years related retail or service-oriented experience and/or training; or equivalent combination of education and experience
  - Previous multi-unit management and training experience preferred.

  Special Requirements:

  - Regularly interacts with the public in an often crowded and noisy interactive store environment
  - Standing required for entire work shift Operate office equipment (i.e., computers, pho
  ne, fax and copier)
  - Must work weekend and night shifts
  - Climb ladders as needed 
  Bend, lift, open, and move product up to 50 pounds as needed
  - Occasional travel, often with little advance notice is required (including air and overnight travel less than 15%)

EMPLOYEE TESTIMONIALS